Hello all,
After successfully having someone solve my first problem with this laptop (involving a faulty fingerprint sensor), I have now decided to address the second, and hopefully final, issue I have been having.
My microphone is not sensitive at all - however it is working and I am pretty sure it is a driver issue too. Let me explain.
The microphone has always been quiet. One of the first things I did when I got this laptop last month was to Skype some friends, and they said I sounded extremely far away. I tried Skype's test call service and when speaking normally could only just hear my voice. I did a little bit of troubleshooting and even with mic sensitivity up to 100% and boost up to 30dB, I was still realistically unhearable.
It got to the point where I tried uninstalling drivers, and I discovered that uninstalling my audio drivers caused the mic to suddenly work perfectly - however reinstalling them caused the fault to reoccur.
I have reinstalled the drivers as I assume the Bang and Olufsen (Realtek) drivers are needed for high quality sound output or whatever - but I was wondering if there was a fix that would allow me to use the microphone with these drivers installed instead of having to uninstall them every time I want to use the mic?
Note: the microphone still works, but is not very sensitive and I can only just be heard even when I'm shouting into my screeen!
Thanks,
Kyran Hill