Hello everyone,
I have a new HP 15-r029wm.The sound from speaks just stopped all by itself. the headphones work fine but the speakers don't. When I try troubleshooting, it says that no problem was detected. Here is all what I did but still nothing:
1. I updated the audio driver from HP.
2. I updated the driver from Realtek.
3. I updated the BIOS.
4. I reset the BIOS to defaults.
5. I looked if something is blocked inside the jack.
6. I restored using HP Recovery partition.
Ps. I can't return the laptop to walmart because I am overseas for about a year.
Thank you for reading.
