Since update to windows 8.1 the sound and audio has stopped working. Voice recognition has stopped and the speaker on the bottom tray has an X. The response on the X on the speakers indicates "No speakers or headphones are plugged in." When I plug in the headphones and USB speakers, but the problem is not resolved. Downloaded the current audio software, which still does not resolve the issue. Short of pulling the plastic off and checking for loose wires, is there a solution???
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