Hello,
About one week ago, the audio on my laptop (HP ENVY 15t-j000 Quad Edition CTO Notebook PC) suddenly stopped working--it was fine at one point, and then the sound stopped just one hour later. I cannot get sound through either my internal speakers or headphones. However, when plugged into a TV via HDMI, sound can be heard. I have tried doing a system restore and reinstalling my drivers and I have not had success with either of them. I have checked my sound settings and it appears that sound is being produced (I can tell by the speaker graphic that something is recognized by the computer), but I cannot hear anything; my speakers are enabled and are not on mute. I'm stumped at this point. Any suggestions would be greatly appreciated!
Thank you for your time!