Hello,
I have purchased a laptop from Computer Care Dubai and Laptop’s Microphone is giving some issues and all we listen is air noise like microphone connection inside the laptop is loose or not plugged in. Even unable to record sound with Windows 8 default recorder and Skype is showing the same behavior. Tried all the suggested drivers from HP Site but still no success.
It also has beats audio but i cant find any major difference between normal sound and beats audio sound
After purchasing the laptop, i moved to Pakistan for next months and is with HP International Warranty which is not claimable from Pakistan as most of the authorized HP Distributors send it to Dubai or Singapore for warranty claims.
Laptop Model: HP Spectre XT 2311ee
How can i resolve this issue, do I need to send it to Dubai for Warranty Claim, if yes than at which address