hey guys
my laptop is basically new as i've owned it for a total of three months
recently i plugged in a pair of headphones and there was no sound, naturally i figured there was something wrong with the headphones but as i pulled them out the sound stopped and theres been no sound ever since
It seems the computer still thinks there is sound playing but theres nothing actually coming out of the computer and i have got no idea how to fix it, i've downloaded and installed the latest sound drivers on my computer but nothing is working still.
help, please.
System Information:
Product Name: HP ENVY TS 15 Notebook PC
Product Number: F0C90PA#ABG
Serial Number: 5CG3473627