I am cannot seem to enable the speakers labelled Communications Headphone in Control Panel - Sound. The
Playback devices are shown as Speakers/HP and Communications Headphones. Both show IDT High Definition Audio
CODEC. If I disable the Speakers/HP and default to Communications Headphones the speaker icon on the task bar
is turned off and indicates "No Audio Output Device is enabled". My BIOS are up to date. I downloaded and
installed the aplication IDT High-Definition (HD) Audio Driver File version 4.0.100.1189. Product version
6.10.6425.0 REV: A. Orignal filename stub 32i.exe. The download file was SP59154 and is installed in the
C/SWSetup folder.
Reason I want to do this is that the stereo quality is very poor using Speaker/HP. Testing via Control -
Sound Properties shows practically no stereo separation. Testing Communications Headphones shows very good
separation but testing is about all I can manage. I tried with and without connecting a headphone/mic. and
with different headphones.
Any help will be appreciated.
HP Envy TS 15 Notebook PC
Product number E7Z34UA#ABA
BIOS F.53-03/05/2014 (0880100014305B00000320120)
Processor Intel(R) Core(TM) i7-4700MQ CPU@2.4GHz
Win 8.1
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Speakers are off if Speakers/HP disabled and Communications Headphones enabled
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