Hello HP Support,
I have a problem, I bought a HP Envy 15 win 8.1, 5 days ago. All things are okay except headphone jack. When I pluged or inserted the headphone jack in, the voice from headphone was been overmiked. It's not clearly. I don't know this problem is caused by software or hardware or may be by headphone. I tried to change another ones but it is still has a same problem.
So hope you help me. Thanks.
P/s:
Intel(R) Core(TM) i7-4700MQ CPU @ 2.4GHz 2.4 GHz
RAM : 8 GB
Win 8.1