Product: DV6 - 3203TU
Product ID: LG225PA#ABG
OS: Windows 7 64-Bit
Hi folks!
The sound on my laptop stopped working, there were no updates of any sort prior to the occurrence, but now the volume control has a red x in the icon and reads " No Audio Output Device is installed". Troubleshooting reveals nothing (it can't see a device to troubleshoot).
I tried installing the sound drivers for the DV6 - 3203TU but the installer reports that the 'hardware detected is not compatible with this IDT audio package'.
In order to make sure that the DV6 - 3203TU was the right device (it's on the sticker beneath the battery) I tried to use HP's autodetect software. It did not find an HP PC, just my HP printer.
I'm not sure what to try next.
Any help would be very appreciated, thanks in advance!