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Bang and Olufsen Audio Experience not working

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So my laptops Bang and Olufsen Audio Experience/HP Audio Control  doesn't work even if it's shown that it's on. The audio output from the speakers is always flat and same goes for the audio jack which is annoying and I can't enjoy high end audio unless I use my USC-C earphones that have a DAC which I guess allows it to process audio output on it's own and not from the PC. Please help


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