My laptop speakers do not cut off when a earphone is plugged to the laptop (both speaker and earphone will play the sounds)
I've had this problem since Win 8.1, I've now upgraded to Windows 10 and its still the same. I've used Support assistant to upgrade the audio driver and it had installed the latest realtek audio driver but to no avail.
Several different earphones were used to test to no avail.
Also, I wish to highlight that it is not an amusing experience to fill in a "contact support form" listed here:
https://support.hp.com/sg-en/contact-hp/product/HP-14-r000-Notebook-PC-series/6874538/model/7234372
and not to have a corresponding submit button after filling up the form. Makes me wonder why I am filling up the form in the first place....
This laptop is under Warranty.