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internal microphone not working pavilion sleekbook 15

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So I have had this laptop now for less than a year and have had nothing but problems with it. The harddrive has failed on me about four times now and I have had to send it back to be fixed because of this each time. It just stops updating and crashes on me. I am using windows 8. So I got it back last week and I have skype Japanese lessons so I need my internal mic for this as the only other mic I have my partner uses and I do not think I should have to go out and buy another one. So anyway I get my laptop back last week and today installed skype so I could have my language lesson. When connected he said he could not hear me so I ended the call and checked all settings for sound and mic. Everything seems fine except for the grey bar which shows no green when I talk. So I checked drivers and realised I hadn't updated them since getting it back last week. I updated drivers and still would not work. I have tried it with different programmes like audacity and a few others so it is not just skype. I am not happy about this because each time I get my laptop back from repair something else is wrong with it except this time I didn't notice it till a week later. I have not tried to use my mic till today and the webcam and mic is the main reason why I bought this laptop for my japanese lessons. I am sick to death of sending it back and having to reinstall everything it tales a week literally to get everything back on. Someone please help I have tried everything that I have come across on youtube, google and even this forum and nothing is working. I am actually close to tears right now because I feel like I have been ripped off. Oh yeah forgot to mention the second time I got my laptop back my camera was not working and my friend had to fix that for me. So yeah have they done something to do or is it a software problem. I can not do a reset because I will lose everything again and it is too annoying having to put everything back on this poor excuse for a laptop and spending a week just installing stuff between work which is why it takes so long and not getting any use out of it. I have family and friends abroad that I can not even talk to now via skype or even facebook webchat. Please help!


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