Hi
My HP Pavilion dv7 has had no speaker sound for the last 4 days. The headphone jack works fine, but there is no sound from the laptop's speakers.
I have done a Hard Reset - this has not fixed the problem. I have also tried to use the IDT Audio Installer as per the instructions in this post: http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio-e-g-Windows-8/No-internal-speaker-sound-on-Pavillion-dv7/td-p/1241473
This has not fixed the problem, however I also have difficulty following the instructions properly as I have Windows 7 Home Premium - the ability to disable the automatic driver installer on re-starting the computer after you have removed the IDT Audio driver appears to be impossible (I haven't found an internet forum post that has successfully disabled the automatic driver installation for the Home Premium edition).
My Pavilion dv7 product number is: QC370PA#ABG
How do I get the speakers to work again?
Thanks