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Pavillion g6-2212sa > Windows 8 64 bit > No Audio devices are installed

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Hi all,

 

I followed the steps under the HP support site to use the Windows troubleshooting guide to fix problems with the audio:

 

http://i.imgur.com/p7BDHqX.png

 

I updated the driver to the latest driver, audio plays but there are no devices installed

 

http://i.imgur.com/IWNVef0.png

 

Downgrading the driver to the older version doesn't fix the issue either.

 

I also used the HP recovery manager to ensure I had the original version installed.

 

I don't have a previous restore point to go back to.

 

I had BIOS version F.25, followed advice in this thread installed driver
sp55036.exe, and also flashed my bios back to f.22 (which was when around the time I purchased the laptop)

 

Any advice/ help appreciated.


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