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hp x2-k010nr windows 8.1

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hp, why does the software not see/listen  the audio combo port ? mostly not. It seems to only listen to the internal microphone and not the audio jack even when an adapter is plugged in. Most pc have this function? When the jack works correctly it's great, however, only happens rarely. i'm now forced to return the laptop to hp.

This has been a very bad experience with HP and if not resolved perhaps the hp product I'll buy I'VE HAD IT!

 

 

Ham123


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