Hello everyone my sisters notebook is on the fritz any help would be appreciated first off it is a
HP MODEL: PAVILION DV6-6120US ( Beats Audio )
Product: LW218UA#ABA
Heres the issue the there is no sound at all ( speakers or headphones HDMI Sound through TV works ) the driver for the sound card is MIA i have i downloaded the driver ( IDT high def ) via HPs website no luck will not complete install she tried using system restore prior me getting here with no luck either i went through the HP recovery manager put the system back to factory defaults and reset no luck went back to recovery manager and tried installing drivers that were factory in the recovery partion...only thing i can think of is it was dropped and there is a broken ribbon or connector so any help will be great i appreciate your time thank you,
Josh