My new HP ENVY laptop's sound has stopped working. One day it was fine, and the next, no sound would come through the speakers at all. However, sound will work through headphones. Up until now I have not had any problems with the sound or speakers. I have tried nearly every solution I have seen, but none have worked. I have tried diagnostics, uninstalling/reinstalling/updating audio drivers, a system restore, uninstalling recent updates, uninstalling HP Coolsense, resetting the BIOS, and I have made sure that my speakers are set aas the default sound device. My computer will not detect any problems with the audio devices, and a test/configuration of the speakers did not work either (no sound is produced during the test at all.) The laptop runs on Windows 8.1. Quick solutions appreciated.
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