Dear Sir/Madam
I've got a Hp Envy 15-j151sa Laptop(J2E80EA) with windows 8.1 just a few weaks ago. The built in microphone is not working. I uninstalled the IDT driver, I reinstalled it, I've tried the windows driver. Windows troubleshooting, Hp support assistant NON of the options are worked. The operating system recognizes the hardware and it showing that it's funkcioning properly. But it records NO sound, nothing. Beats audio controp panel, recording devices control panel, forums, drivers and it is still the same. I tried windows sound recorder, in skype, and in several voice chat softwares. I can not manage to record ANY sound with it.
How is this possible?
Kind regards.