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unable to hear music played on Blue Ray player on CD, using new Envy 15

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I just bought an HP Envy 15 with Blue Ray disc player. I inserted a pre-recorded CD on it and I can hear the player running but no sound is heard. My autoplay is set to automatic and the specific option is set to "play audio CD (Power DVD 12). Haven't changed the factory settings. I have played various CD's but no sound????

Please advise what can I do. Thank you.


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