I have no sound but I have stumbled across a slow unsatisfactory workaround.
I need help getting this fixed correctly.
OS: Windows 7 Pro 64 6.1.7601 SP 1 build 7601
Prod Name: HP 655 Notebook PC
PN: (prod number) : C1B96UT#ABA
Whenever I power-up the system after a shutdown. I have no sound.
I found that doing the following gets sound working
1. boot system
2. login and go to Control panel->Programs->Programs and Features
Uninstall "Realtek High Definition Driver" (it is version is 6.0.1.6577)
A Pop-up says you must restart computer to have the setting take effect
So I click "YES"
3. After the restart
login and after a minute or so a pop-up says:
"Realtek High Definition Audio, Device Driver installed successfully"
The same "Realtek High Definition Driver" Version 6.0.1.6577) is what got installed again.
4. Now I have SOUND.
I can now restart the system any number of times and the sound still works.
BUT if I shutdown then there is no sound the next time up.
I have gone to hp.com/support to look for latest driver and it is 6.0.1.6577.
Any help getting this fixed properly will be appreciated.
