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Error No Audio output device installed after windows 8 update Hp pavilion g6 1013tu

Just got this laptop one week ago. After installing "important" updates for Windows 8 laptop lost all sound and will not let me connect, saying there is no audio output device installed. Called HP tech help and they could not figure out the problem after nearly 2 hours of trying. They reset my computer to a time before the updates were installed, and the sound seemed to come back, but updates occurred again and sound was then lost for the second time. I tried uninstalling and reinstalling the audio devices and still nothing worked. I cannot keep resetting my computer because I have applications/files needed for work. PLEASE HELP!!!

 

Product number: LR719PA#ABG

Serial number: [Edited for Personal Information]

model nmber:1013tu


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