AUDIO VOLUME FLUCTUATION/AUTO LEVELING ISSUE
#BeatsAudio #StillNotFixed #HowManyYearsWillItTake
HP Envy m6 15z-j100 G3R12UA#ABA Windows 8.1 purchased on 17SEP14
It doesn't happen with the internal laptop speakers, just any external device, i.e. several hundred dollar external speakers, HDMI to TV etc.
Had a similar HP laptop with windows 8 and Beats Audio for about a year or so. Had the same problem then and after a few months I found a fix online. Had to disable Beats Audio which I did not want to do as it severely degraded audio quality.
Laptop was destroyed so I bought a new one just before leaving home. Now I have 15 days to return the laptop to Best Buy or I am stuck with it, and I won't be home for three weeks.
The laptop has Realtek Audio, not IDT whatever.
All the fixes I have found this time don't appear to work as the drivers are all up to date, I installed the latest Windows updates, lowering the sound quality to "CD" didn't solve the problem, there are no "enhancements" in the "Advanced" tab to disable and there is no IDT Software that I can detect.
It would be severely understating the case to say I am frustrated to be forced to mess around in the registry less than 24 hours after purchasing a laptop for a known issue that has existed for at least 18 months.
If I was home right now I wouldn't be writing this as I would no longer have the HP Envy laptop to write it on, it would be back in the hands of the good people at Best Buy.
I am willing to disable/uninstall the beats audio and degrade the sound again if it will also disable the leveling issue.
I don't want to, but I will if that is what it takes to get my Brand New Hewlett Packard® Envy® Laptop to function correctly.