Hi,
Windows Audio Service failed to start with error "the endpoint is duplicate." for HP Pavillion 15-pO33TX model.
Already tried on below but no luck:
1. Uninstall all audio drivers from device manager but still no luck.
2. Restore system using last snapshot from system but restore failed with error "suspect antiv-virus running on machine locked a file that need to be restored." Tried uninstall evaluation version of AV, uninstall done but AV service still found on
machine, tried to stop the service but failed to stop.
3. Refresh PC from Restore but it running forever till i cancelled.
Control Panel is unresponsive as well.
I don't have OS recovery CD for that model, wondering where can i get a copy? if issue still not resolve, i plan to reimage but without OS and drivers CD for the model, i can't do it :'( i am stuck!!
Please help!
Grace Yong