My Envy has been having sound problems for about a week now, I feel like I'd followed most of the advice I've read online. I tried updating sound drives, I reinstalled windows, I updated the BIOS. Most of the time, the sound would come back but then disappear again. It's very on and off, and occasionally when it works, it doesn't work perfectly. It freezes and switches between headphones and speakers. I called HP about it, and the engineer tried two things that didn't work, but I haven't been contacted back since yesterday. I'm really hoping someone can help me because I really have no idea what to do anymore. I'd be super grateful.
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