I have a hp Laptop model number 15-r029wm windows version 8.1 and the laptop looses audio. i only have audio whe the laptop is connected my tv via hdmi output. I can get audio threw the speakers when i preform a hard reset. When i preform the hard reset the speakers work but the headphone jack does not. when i plug in headphones sound still plays threw the speakers. after preforming a hard reset if i close the laptop, shut it down, restart it, or put it to sleep i loose audio again. Please help.
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