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HP Envy 1010sa sound not working and cannot see any devices from control panel.

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HP Envy 1010sa sound not workingHP Envy 1010sa sound not working. Checked the conytrol panel and cannot see devices in Device Manager. Tried "Find and fix adio playback problem" but it couldn't identify issue. tries looking at registry file but would not let me open.

 

so pc functions fine with Win7 but no sound so can't make use of the Beats audio.

 

Any ideas?


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