I have a Pavilion dv7-6163us Entertainment PC with Windows 7. I have begun having some issues with it lately but my main issue is that this morning I was listening to sound and this afternoon when I turned it back on I have no sound. Not internal speakers or headphones. When I run the troubleshooter it says I have no issues. Please help a Grandma out and lead me back to the world of sound. I cant afford tech support. I love my computer but without sound I have no way to watch tv or netflix or even you tube. I don't even want to think of what will happen if the grandkids come over..... So thank you in advance for any help you can give me.
Signed: Desperate Grandma