Hey, I have an HP 15-d035dx Notebook PC.
Lately I've been having issues with the sound, which I believe to be temperature related and I wasn't sure whether to put this in the audio or hardware board.
Anyway, at least once a day I have to restart because any sound output-- videos, skype calls, music-- beging to stutter severely and sound how I can only describe as "robotic." After restarting, it goes back to normal.
As you can imagine, this is very frustrating and I have no idea what to do. There are no error messages, the system just begins to lag and affected programs become unresponsive.
Usually when this happens, I notice that my device is unusually hot. Ever since I purchased it, I have never heard or felt air moving in the vents so I'm not sure if the fan is functional. I'm afraid to take it apart to make sure in case that voids the warranty, but I suspect excessive heat might be damaging the components related to this issue.
Any ideas? If it helps the default sound device is Realtek High Definition Audio