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Sound Problems - Poor Quality - HP ENVY TouchSmart 4

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Dear all,

 

I Use Windows 8.1. - 4-1280ef is my model number. 

 

First of all the only page that i can find for drivers is this: 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=5342818

 

If I type my model number no results at all even for product number, and this page is quiet outdated with the drivers from 2012 ... This is really poor support from HP...

 

 

So, I did some research on the enternet, with IDT that is not anymore supporting with drivers with the following message: 

Notice: IDT’s AC97HD Audio and Consumer audio codecs are now being sold and supported by Tempo Semiconductor, Inc. For sales and support information, please visit Tempo Semiconductor at www.temposemi.com.

 

Of course on temposemi.com you can not find up to date drivers.

Meanwhile I realised there are tons of post with this problem without real solution, I'm really disappointed with this poor quality... 

 

By the way I was able  to find a driver with version 6.10.649 that is already not from 2012. Even with this I experience the same problem. I tried with HP softwares and without, still no solution. I removed Cool Sence etc... that could cause some loss of performance. Also fully changed the energy profiler to full performance. 

 

So now after numerous of reinstalling, trying different drivers, and reading tons of posts... What do you suggest dear HP? 

 

Thanks, 

 

Adam

 


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