I have an HP Pavilion Sleekbook Touchsmart 14-B132TX. My sound disappeared while I was working using it about a month ago. I phoned HP Hotline and the Tech Support told me to just uninstall it from Device Manager and upon restart, the driver will install automatically. Which I did.
The sound did come back but again it disappeared after about 15 minutes of use, so I called tech support again and they gave me links to HP Support for drivers to download and install which I did and restarted the computer and the sound came back again. BUT AGAIN, the sound disappeared. I phoned tech support and they told me to just do a system restore which I did and the sound came back again. But it again disappeared after about just 7 minutes of use.
These are the drivers I installed from HP's website: sp60642, sp64082, sp60464 and sp64031. After so many reinstallation of drivers. I cleaned my notebook with CCleaner and went to HP Support Assistant in the hope of getting a solution, there was an instruction there to download the QUALCOMM Atheros driver, and I installed again the said driver..The sound reappeared after restarting. AND AGAIN, it disappeared after just using the laptop for just about 3 minutes. (it's getting worst!.) This laptop is quite new, just bought it 10 months ago. What is happening? PLEASE HELP me. I'm using the Windows 8 OS. PLEASE HELP ME.
