Hi, I'm getting no sound on my laptop: it's Product name: HP Pavilion g6 Notebook PC and Product number: C1Y93EA#ABU
It happened a couple of times before and I restarted the PC and it came back on again but today I can get no sound even after restarting. I've checked the sound levels and there is no mute message appearing or any error message.
If you can offer any advice that would be great.
I don't know if it relevant but a few months ago there is a problem in that when I plug headphones in it doesn't shut off the sound coming from the laptop loudspeaker.
Thanks