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Help!! my hp pavilion notebook will play sound only for the hp support assistant narrator

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hp pavilion g7 notebook pc

 

product number C5E41UA#ABA

 

Windows 8 64-bit

 

Before, it would not play any sound, now it will play the support assistant narration, but nothing else. 

 

For a while, it has been playing sound every now and then, now it will not at all, except for the narration.

 

Please advise


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