When I asked for help with the HP techincal folks in Mumbai, India they worked on my broken CD software for 1.75 hrs on Saturday 7-27 by remote "take-over" of my Pavillion G-7 which was less than 5 weeks old.
Sadly they could not "repair" my new computer. :(
I don't need a new computer without the ability to play CD's.
I just think it's not fair since I paid approx $500 of my hard earned dollars for this.
I'm wondering if I take back this broken computer will HP repair it and sell it again as a "remanufactured" computer I see for sale in places like Wal-Mart?