Hello,
I have a HP Pavilion 17-e021sq. After I bought it I have found that I only have 1 jack. I also have a headset with 2 jacks, 1 for the sound one for the microphone. After further investigations I've found I can connect my headset to the laptop with a splitter so I bought one. After I inserted the splitter I found out the sound works perfectly but my microphone is not recognizable. My phone headset works fine tho. I really want to figure this out and would appreciate all the help I can get.