hey,
i have an HP G6 series laptop.
Modal Number: G61200TX
now the problem i am facing is that when i plug in my earhones into the headphone jack the sound comes from both the laptop speakers and either of the left or the right speakers of the earphone.i have tried every thing to get rid of the problem,
1. I tried updating the audio driver software through your site.
2. i tried setting the communications headphones to default and tried everything possible with the sounds settings.
3.i even tried to reinstall the audio device driver.
4. even tried a system restore.
5.finally i gave up and called one of your hp representatives(an engineer) he was too not able to diagnos the problem either.
P.S
What exactly happened is that my laptop was getting over heated due to some problem. so i had registerd a service request regarding the overheating. i was given a case Id.An engineer from sysnet had come to atted to the problem.now he had opend the entire laptop for a complete servcing.till before the servicing my earphones were working perfectly fine.culod it be due to some loose connection in the internal of the laptop?
5.should i try to do a factory restore and see if it works?