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I've suddenly lost all sound!

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Product name: HP 2000 Notebook PC                 Product number: D1E81UA#ABA     Windows 8.1 64-bit

 

Yesterday I was creating a slideshow in the Movie Maker program that comes with Windows 8.  Everything was working fine, until I saved the slideshow I created.  Imediately after that, and ever since then there is no sound on my laptop.  It won't play sound on anything, no matter what program, be it iTunes, YouTube, my saved files.....nothing.  And of course I checked the obvious, it is not on mute and the volume is turned all the way up on the laptop itself as well as in the programs I try to use.....so beyond that, I am kind of lost as to what the problem could be.  Somebody PLEASE HELP!

 

Thanks,

 

Hilary


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