I try to get help from the Hp assistant and download the suggestions. My computer had an issue before and it wiped out a lotof my needed files. I am not sure becuae to save the computer i had to reboot the whole thing from scratch. I need assistance becuase this is not field. I can figure some practical things out, but I need an expert in this type of problem. The computer is only a year old, so i dont have extended warranty.
Thank You; A depseperate person who needs someone to help them get their computer back to working standards.
Lori [edited personally identifiable information]
