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No audio from internal speaker or headphones

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Hi all,

 

I have no sound coming out of my internal speakers or headphones. I'm using a Probook 4510s, Windows 7 Professionl (32 bit), SoundMAX Integrated Digital HD Audio. Not quite sure what is causing this as I didn't make any recent changes to the system. I read up on all the forums, and this is what I've done so far:

 

- Triple-checked the volume and default sound settings. 

- Uninstalled and reinstalled the sound driver twice (downloaded it from HP Support)

- Disabled and re-enabled the sound driver

- Checked the BIOS to ensure that the sound device is on

- Ran all the possible sound diagnostics from Windows Fixit and the onboard feature in the Control Panel - no issues detected

- Ran Windows Update to see if it could resolve the problem

- Uninstalled and reinstalled HP Quicklaunch Buttons to see if it was maybe interfering with the sound

- Ran multiple virus, malware and spyware checks - nothing comes up

 

Could this be a hardware issue? Is there anything else besides a clean install I can try??

 

ANY help would be much appreciated, apart from the obvious solutions I've tried already?

 

Cheers

sakmaz

 

 


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