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HP Envy 17-j141nr audio problem

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HI,

 

I just new to this forum. I got my new laptop couple days ago .. The model is HP Envy 17-J141NR and I was playing around listening  music and watching movies .. I realized that the volume is flunctuationg itself and also when i put headphone on and lower the volume to 5%, I hear static noise.. is there any solution to this ? It is ridiculous.. I wouldnt expect to face this audio issue from brand new laptop with beats ..  Any Help or advice I appreciate!.. Thanks!


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