Hi,
Following a BIOS update, after a prompt from the HP support assistant, the audio device has disappeared. I have spent a few hours trying to get this re-installed but with no luck.
I have tried
Working through the virtual agent suggestions - no change
Reinstalling the driver via the HP Recovery Manager (many times) - no change
Downloading the driver and installing (many times) - no change
A system restore to before the issue arose - no change
I just son't know where to go next, I wish I had ignored the HP Support Assistant!!
Can anyone help I really need some human support 🙂
Thanks,
Jane