My laptop(Spectre) has been acting up alot especially when playing videos. It will start out with sound then it will just have no sound at all. I tried updating the sound drivers and troubleshooting audio but nothing resolved it, so I took it to HP and I was told that the issue was because my laptop was not updated so they updated for me and it seemed to be working fine, I few days later I encountered the same problems again, can you assist. One thing I noticed is that when going to sounds in control panel there are two headphones there to troubleshoot but no speakers.
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