Hi guys. So I bought this Laptop the other day because my other Laptop is In Bahrain and I am stuck in Saudi.
I updated all the software including the Bios and bought and install MSOffice suite. Everything on the laptop is legit and it works fine in general. However, I have a problem with my Bluetooth.
It connected to my Sony system quite easily and we even had a party to the point that the neighbors (in Saudi) complaint about it. But since the update I started using my Bose SoundSport Free earphones on them and the connection is not good. The sound is unclear and comes through broken up and sometimes the one earpiece even looses sound.
I contacted Bose in the UAE and had my Bose earpieces serviced and cleaned and they couldn't find anything wrong. I connected several other device to the earphones and they all seem to work fine.
But as soon as I connect to the Pavilion, the same issues happen.
Now I have to mention, I did reinstall the driver, twice already. I did all the technical trails and errors to solve the issue and I still can't figure this one out.
Everything else seems okay, just this one.... little pain in my (same word for donkey)
Please help!
Here is some info:
OS Name Microsoft Windows 10 Home
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KEVINS-LAPTOP
System Manufacturer HP
System Model HP Pavilion Gaming Laptop 15-ec0xxx
System Type x64-based PC
System SKU 8PU70EA#A2N
Processor AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx, 2300 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date AMI F.05, 11/6/2019
SMBIOS Version 3.2