I have a Presario CQ62, I needed to completely start again back to factory settings. All went ok, so far, all much quicker and responsive, but I have 4 critical alerts.
When I try to run them I get the message: Alerts with GUID: Method not found='Void HP.ActiveSupportLibrary ActiveSupportLibrary.runHealthCheckSingleScan(System.String)' Failed to execute.
As a silver surfer I have no idea what this message means. i have downloaded the Active Support library - no result!
I have downloaded the HP Support software and run all downloads & checks & scans but nothing has changed.
I have not found these supposed critical alerts to be any problem yet, but how do I get rid of them or get them to tell me what the alerts are?
Simple language please, with your reply, i am not that knowledgeable with technical computer talk