My laptop is two months old. I'm not sure but I believe the speakers and headset outlet went "out" about a month ago. The system sounds work just fine. YouTube or videos on facebook play without any sound. I checked all avenues possible and the speakers are reported to be working. No necessary updates were indicated.
I researched everywhere & found a site which recommended deleting c:\(x86)moboengine which I did this evening. I then rebooted the computer, opened a video & got audio which had no audio previously. The next video played with no audio.
This has happened a couple times, even before deleting the above progtram. It seems the audio works ONCE after rebooting. Is that possible?
Please, someone help me; I have struggled with this issue far too long. Thank you for any assistance.
