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HP Probook 6550 - record sound from web

My probook has an IDT sound card. I want to be able to record sound from the web to Audacity but when I select IDT as the input it says it is unavailable. If I right-click on the speaker icon in the system tray it also says in the 'recording' tab that IDT is currently unavailable. I have checked that it is enable, working correctly and selected as default recording device. 


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