Hello, I've been having a problem with my HP Envy 15 which is 3 weeks old: whenever I try to play any kind of sound through both speakers and headsets, instead of the sound, there's a crackling noise.
I've tried resetting my sound settings to default, as well as updating my wireless drivers after reading another topic. After updating my driver and rebooting, it worked for a short while, until I paused the music and restarted it. On the restart, it went back to the crackle.
Computer: HP Envy 15
Model : 15 - j069sf
Serial : {Personal Information Removed}
OS : Windows 8.1
